I trust you will take my complaints seriously and...
　　我相信你会认真对待我的投诉，并且……

　　I hope you will give due attention to this matter.
　　希望对此事你能给予足够的重视。

　　I would like to get this matter settled by the end of this month.
　　我希望能在月底解决这事。

　　I could not be more satisfied if you can kindly...
　　如果你能……我将会非常满意。

　　I would appreciate it very much if you could...
　　如果你能……我将非常感谢。

　　3．必背经典范文

　　Dear Sir or Madam，

　　I am writing to inform you that I wish to move into a new room next semester. I would like to have a single room, because I find the present sharing arrangement inconvenient.

　　I am dissatisfied with my present roommate because of his inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly makes calls at night. In addition, he often uses my things without asking for my permission. Under such circumstances, I find it difficult to concentrate on my studies, and I am falling behind in my assignments.

　　I believe you will agree that the only solution is for me to move into a room of my own, where I will be free from these kinds of distractions. I would be very grateful if you could arrange a single room for me, preferably not in the same building.

　　Sincerely yours,
　　Tom Williams

　　译文

　　亲爱的女士或先生：

　　我写信来是告诉您下学期我想搬到一个新房间。我想要一个单独房间，因为我觉得现在这样合住非常不方便。

　　我之所以对我现在的室友不满是因为他毫不顾及他人的行为。一方面，他老是有朋友来访；另一方面，他夜里经常打电话。另外，他经常不经过我允许就用我的东西。在这种情况下，我很难专心学习，现在我的成绩已经下降了。

　　我相信您肯定同意惟一的解决办法就是我搬到单独的房间，那样就没有什么干扰了。如果您能帮我安排一个单独的房间，最好不要在目前这个楼里，我将万分感谢。

　　您真挚的：汤姆·威廉姆

　　咨询信

　　1．写作攻略

　　咨询信的主要目的是为了寻求所需的信息、资料和情况等。写这类书信时应注意礼节，切不可使用带有生硬或命令口吻的词句，也不可把别人的帮助视为理所当然。考生还要注意只能就收信人能够提供的信息进行提问。具体写作步骤：

　　首段：简单叙述题目场景，说明写作意图，清楚表明写这封信的目的是要寻求什么样的信息。

　　主体段落：询问具体问题。可以问一些与命题所设置的问题相关的内容，但这些问题必须是与题目本身要求获取的信息是有相关性的。考生也可以自己认为比较重要的问题单独列一个段落，将其内容细化。考生可以根据虚拟的自身情况提出相关的问题。

　　结尾段：表明急切获取信息的心情，提供联系方式以便收信人与你联络，对收信人所能给予的任何帮助都要表示感谢，即使你知道这些帮助是收信人应该做的。

　　在写咨询信时特别要注意使用句式的选择，在询问问题时要使用“Would you please tell me...”之类的正式疑问句式。

　　2．必背模版句型

　　I wonder if you could tell me the information about...
　　我想请问您是否能告诉我有关……的消息。

　　I am writing for the information about...
　　我写信时想知道关于……的消息。

　　I would be forever grateful if you could send me information concerning...
　　如果你能将关于……的信息发给我，我将不胜感激。

　　I would like to know whether you can provide me with information regarding...
　　我想知道你是否能提供我关于……的信息。

　　I wish to request materials for...
　　我想要关于……的资料。

　　Id very much appreciate your advice on such matters as how to contact the officers who would be willing to assist...
　　如何联络那些愿意帮助……的官员，请您提供建议，我将不胜感激。

　　Would you be so kind to tell me...?
　　你可以告诉我有关……？

　　I look forward to your immediate response.
　　我期待着你的及时反馈。

　　Your attention to this letter would be highly appreciated.
　　感谢你对此信的关注。

　　I am waiting for your quick reply.
　　我在等待你的快速答复。

　　Thank you in advance for your cooperation/assistance.
　　提前谢谢你的帮助。

　　3．必背经典范文

　　Dear Sir or Madam，

　　I have talked to the Sunshine Travel Agency about their vacation package, which includes for $158.00 round trip air fare to San Diego, plus accommodations for four days and three nights at the Glorious Hotel, and one days use of a rental car with unlimited mileage. Therefore, I would be grateful if you could supply me with the following information.

　　Please let me know whether you do indeed have such an arrangement with budget traveling of San Diego, the tour promoter. Are there any surcharges or time restrictions? We are tentatively planning to take our vacation in early June.

　　Thank you in advance for your assistance and hope to hear from you soon.

　　Yours truly,
　　Diana Moore

　　译文

　　亲爱的先生/女士：

　　我已经同阳光旅行社谈过了他们的旅行套装，158美金圣地亚哥双飞游，包括在光辉酒店4天3夜的住宿费及一天的不限里程的租车服务。因此如果你能为我提供以下信息，我将不胜感激。

　　你们是否真的有圣地亚哥自助游的项目。阳光旅行社的收费是否过高？这个项目有没有时间限制？我们初步打算在6月初去度假。

　　对于你的帮助提前表示感谢，希望能够尽快收到你的回复。

　　你们忠实的：黛安娜·摩尔